Here is where this affects you as a consumer. You select a painter with a contract that says 2 coats, $500 down. You give the company the deposit and pick your colors a couple of days before the project starts. The painter goes to the store with your colors and figures out they are deep base. He (or she) not only needs to charge you more for the paint, but he also needs to charge you for a dark gray primer coat. Ninety nine percent of the time that primer coat is going to be really, really expensive since you already gave a deposit.

I was taught to paint by a professional and when estimating the amount of paint needed, I always allow for a second coat just to make sure of coverage. We interviewed a painter who tried to tell me I bought poor quality paint without knowing where I purchased it, and stated he would have to buy all new paint. He had not seen the cans and was just guessing so I asked him where I should buy paint from now on. It was the same place I had purchased my paint and he wanted to charge me an extra 20 a gallon more than what I paid for. Needless to say, I have interviewed numerous painters and they are not all honest.

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Thanks, all, for your time & efforts adding to the article & comments, especially Dave urging requesting both General Liability AND Worker Compensation insurance certificates to protect from real & fraudulent liability--from my experience especially in California, where insurance fraud is a popular income thief, even causing car collisions to collect.
We had a bad experience with an interior painter years ago, with the crux of the problem being him overcharging us at the end for "extra work" he didn't anticipate. One thing I'd strongly recommend is making sure it's in the contract that any additional work or growth work is estimated and communicated to the owner as soon as it is identified, otherwise the owner is not liable to pay it at the end. House Painting Westminster Colorado?version=3">House Painting Westminster Colorado

Customer Service/Scheduling: I ended up being admitted to the hospital about a week or so after we decided to go with Excel, with pregnancy related complications. When they reached out to me as a reminder for the deposit, I explained my situation, and asked for a little more time to see if we could even proceed. Without hesitation, they said this was not an issue. This company cares about the people they are working with, not filling up every single day with a job. We also went back and forth. At first we cancelled, and then we asked for the dates back, and they were so accommodating.

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As an owners rep and former estimator for a gc i do expect to pay a reasonable deposit say 10 percent and then weekly progress payments. I am asking the painter to book his time and to do the work on my schedule. Most painting companies are not huge operations they will pay their staff weekly. For most repaints i ask for one tinted primer coat and one finish coat for 100 percent coverage. New work gets one tinted primer and two finish coats for 100 percent coverage. The cost of the paint is not really that different for colors or finish. Brands like european fine paint and C2 are more expensive than Ben Moore and sometimes more difficult to roll based on their consistency. Some home depot brands are as expensive as the Ben Moore and of equal quality others aren't. Red paints are notorious for number of coats required and special priming requirements.

The only time it's acceptable to mix water in the paint is when you're using a deep or ultra deep base paint to reduce its stickiness, which is rare with new paint technology. Dark primary colors are composed almost entirely of tint that makes it very hard to work with without adding water. (You never use a sprayer and need to thin paint.?) If i was still in the industry I'd take the time to make a better article than this. Take this for a grain of slat. Use a reputable painter or someone you know you can trust or has been referred to you by someone you trust. I wouldn't hire anyone I had to watch like a hawk to make sure they're not screwing me. Home Painters Westminster Colorado

Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!

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Let's not delude ourselves, though. Painting over the outside of your home can be a huge investment of both time and money. Paying a professional can run into the tens of thousands of dollars. You can do it yourself for a fraction of that cost, but prepare to spend long days on high ladders scraping away at stubborn paint and inhaling primer fumes.
We needed some work done on our newly purchased home and got in touch with Home Sweet Home.  Albert was very quick to respond and always easy to work with. We had our popcorn ceilings removed and all upstairs carpets removed to add wood floors. Every thing was done within a week and it came out so beautiful. Albert was always in touch during the entire process and he always answered the phone when needed. I really appreciated the daily updates and early work hours because it allowed me to go to the house in the evenings to see the progress. Highly recommended for anything you need!
Rich was on time and professional.  My home is less than 1,000 square feet; 2 beds, 1 bath and I wanted three different colors.  Prior to painting the rooms, Rich provided two paint samples for each room and after the samples were on the wall, I decided that the two colors for the living room didn't match what I wanted.  Rich then provided an additional three paint samples that were closer to my expectations that day.
I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable. 

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Consider purchasing supplies personally to save money. Ask the painter for a bid that separates labor and materials. Then explain that you'll purchase the materials and ask for a list of exactly what will be needed to complete the job. Caulking, for example, is an extra supply commonly used to fill any cracks or damaged areas in your walls -- and one that might be overlooked in an incomplete list.
Hello this is Albert and I will be your go-to guy from here on out for any project you have in mind. I’ve been in the business for over 25 years as my respected father in his trade showed me the way and have been contracting ever since. Born and raised in California We are a family owned and operated company and will get the job done right the first time. We service SoCal. and beyond. No job is too small or big, call today to get your free estimate! Se habla espanol.
Journalist Martin Aston passed on a tape that Mark Eitzel had given to him. Never before or since had I received a demo that was 90 minutes long! In fact, it was quite some time before I actually listened to the whole thing all the way through. Every morning and evening, driving to and from work, I would start at the beginning, "24" (I know, I know, what more do you need to hear, right? What a song.), but only get about half way through that and whatever the second song on the tape was before arriving home/at 4AD. When I finally did listen to the full 90 minutes I called young Mark K. and left him a message. I learned later he was sitting in the bath listening to me talk. It was a perfect time for me to hear that brilliant band. House Painting Westminster Colorado
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