I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.
Jim also provided a color consultant.  This is something that we would never have thought of.  We had Shannon from Shannon Campbell Designs out to our home, and we went with colors that again, we would have never thought of.  Our home colors are beautiful, and we have NEVER seen out exact color combo!  Trust me, we spent literally months looking at homes, websites, etc to choose our colors.
When you choose Five Star Painting residential house painting contractors, you can feel confident that you are hiring the best in the business. Local Five Star painters have been serving clients throughout the United States and Canada since 2004. From taking time to prepare the area to using exactly the right equipment for each job, we make sure the project is done correctly. Our experience shows: We’re good at what we do, and our clients are always happy with the work we leave behind!
If you don’t have any lead in your paint, then it’s time to start scraping. Begin with a hand scraper to remove all of the loose paint and tight spots. For larger easy to reach areas, a rotary sander is the tool for the job. You’ll need eye protection and a respirator. The sander is powerful, so you have to be careful not to damage the wood while removing paint. Any paint that is cracked, blistered, or peeling needs to go. Next, smooth the transitions from the bare wood you’ve revealed to the existing paint.

Another good rule of thumb is to test out colors on your home before you start. Once you’ve noted what others have done, and have visited a paint supply retailer to get some more ideas, test out a few potential colors on a nondescript part of your home just to make sure it’s what you expect. Colors that look fantastic on a tiny brochure can strike you a lot differently when they’re covering an area of a couple square feet. Try out a few options so you can compare them, and give yourself a few days to mull over your impressions. Taking this advice can save you the dilemma of what to do those 20 gallon buckets of “Green Myth” that you quickly realized looked more like split pea soup once you started slopping it on.
I would not recommend this company for the following reasons:1. Original appointment was very specific to them on what was needed and to take photos for 3 apartment unit plumbing fixture repairs. One unit had a bathroom tub/shower backup.2. No photos taken, 3 trips later and only 1 unit completed to satisfaction. (Backup) 3. Other faucets unable to find on line with their suppliers and repair 4. Had to find another plumbing company to complete the jobs. 5. Invoicing had to be redone as not in detail of job address for tax purposes 6. Bad communication throughout the project process with their internal customer service. Their technician and project manager ordering parts. 7. For the back up. Did not bring out correct snake on both trips and had to replace lines as too small to break through backup. Costing over $800 for 3 trips just to complete that situation out. 8. Ordered the wrong parts when 2nd trip out since no photos taken to confirm what was needed. Very dissatisfied and will never ask them to work in any of our rental properties again.

Keep an eye on the new cans as they're being brought in. Make sure they look new and don't have paint in the rim of the can. If it's a five-gallon bucket, check to see whether the lid is still sealed on with the plastic strip. The only time it's acceptable to mix water in the paint is when you're using a deep or ultra deep base paint to reduce its stickiness, which is rare with new paint technology. Dark primary colors are composed almost entirely of tint that makes it very hard to work with without adding water.
Prices, promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

We have a deep desire to prove to each and every client that hires us how a professional team of quality home painters works together to accomplish the goal of complete customer satisfaction to make sure the next time you need a painter there is no question on who you are going to call because of the previous experiences that you have had with our group.


The article and comments were great information to have before deciding how to go about getting a painting job done. I think the important point is that there are several key choices (who to do the work; color, sheen, quality, of paint; how many coats; amount of prep/repairs to be done and by whom, how long the job will take, provisions for changes, how detailed the contract needs to be; advanced deposit/progress payments/final payment; final inspection, etc.) that need to be made and it requires advanced research and planning in order to become well enough informed to make the right choices. Then it requires spending sufficient time to check materials and inspect the quality of the work while it is on-going, raher than waiting to do it all at the end. President Reagan's philosophy of "Trust, but verify." applies.
Our consultation process is easy, informative, specific to your project and headache-free. With all the colors, shades, tones, and tints to choose from these days, it can be overwhelming to choose just the right color for your home. 360° Painting Cleveland can help you to get assistance from a professional in-home color consultant to determine the colors that would look best in your home and fit your décor or objectives. Once you’ve narrowed down the color group, you can test your final color selection by using one of the following options:

my grandfather was a painter and he taught me the importance of quality workmanship and it shows in every job I do my customers are happy with a beautiful job every time. I thoroughly enjoy the work that I do and your satisfaction is very important to me. If a  neat and clean quality paint job is what you're looking for then I am definitely your guy ,thanks !


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Our nineteen year old home needed a new paint job. We didn't know which company to choose. After reading many reviews about painters in Salem, we chose to go with Jim at Your Home Painting. We are sure glad we did! First of all, you will be hard pressed to find a nicer and more honest person than Jim. Second, he is VERY skilled in his craft. Our home looks BEAUTIFUL! The quality of the paint job is second to none. Jim also provided a color consultant. This is something that we would never have thought of. We had Shannon from Shannon Campbell Designs out to our home, and we went with colors that again, we would have never thought of. Our home colors are beautiful, and we have NEVER seen out exact color combo! Trust me, we spent literally months looking at homes, websites, etc to choose our colors. Jim and his crew pressure washed, prepped, and painted the house quickly. They left NO mess. Our painted decks were a total mess. They were so ugly that we used to close the slider door blinds when guests came over. Jim explained the correct paint to use so the deck could "breathe" and guaranteed that the decks paint won't peel again. Speaking of guarantees: Jim will come out annually for three years to inspect the paint, make sure all is well, and that we are happy. And finally, Jim told us that the paint job didn't require as much time to paint and prep it, so Jim cut the price of the job by $700.00! He could have kept the money and we still would have been thrilled. We were beside ourselves with Jim's honesty. This type of customer service is sorely lacking in our society. Bottom line: If your house needs paint, search no further. Call Jim and your problem is solved! Stewart & Christine West Salem 2017 UPDATE: Jim stopped by every year as promised. He inspected the entire exterior of our house and made sure that there were no problems whatsoever. The house still looks freshly painted three years later. Thanks Jim! 

Our profession is competitive but the way we go about our business is anything but normal when it comes to servicing our client’s homes. We take pride with every single exterior or interior painting project that we undertake because we understand that we only get one chance to prove ourselves to you and your neighbors concerning your house paint project so we make it count, every time.
Our nineteen year old home needed a new paint job. We didn't know which company to choose. After reading many reviews about painters in Salem, we chose to go with Jim at Your Home Painting. We are sure glad we did! First of all, you will be hard pressed to find a nicer and more honest person than Jim. Second, he is VERY skilled in his craft. Our home looks BEAUTIFUL! The quality of the paint job is second to none. Jim also provided a color consultant. This is something that we would never have thought of. We had Shannon from Shannon Campbell Designs out to our home, and we went with colors that again, we would have never thought of. Our home colors are beautiful, and we have NEVER seen out exact color combo! Trust me, we spent literally months looking at homes, websites, etc to choose our colors. Jim and his crew pressure washed, prepped, and painted the house quickly. They left NO mess. Our painted decks were a total mess. They were so ugly that we used to close the slider door blinds when guests came over. Jim explained the correct paint to use so the deck could "breathe" and guaranteed that the decks paint won't peel again. Speaking of guarantees: Jim will come out annually for three years to inspect the paint, make sure all is well, and that we are happy. And finally, Jim told us that the paint job didn't require as much time to paint and prep it, so Jim cut the price of the job by $700.00! He could have kept the money and we still would have been thrilled. We were beside ourselves with Jim's honesty. This type of customer service is sorely lacking in our society. Bottom line: If your house needs paint, search no further. Call Jim and your problem is solved! Stewart & Christine West Salem 2017 UPDATE: Jim stopped by every year as promised. He inspected the entire exterior of our house and made sure that there were no problems whatsoever. The house still looks freshly painted three years later. Thanks Jim!
• One room or the whole house? Applying one coat in one room is a reasonable DIY Saturday project (especially if you have help and beer). Multiply the time spent moving furniture, prepping walls and sanding old trim by the number of rooms in the house, and you might want to hire real help. It's the same outside. You can probably tackle one shady garage wall that needs a little scraping and sanding plus a coat of paint, but covering all surfaces of the house is usually best left to a pro.

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